Using the Go Zero recycling service is easy:
We pride ourselves on our integrity. You can rest assured that all the products you send us are recycled and not incinerated or sent to landfills. Once you have sent us your box of products, you can follow your material every step of the way with our RealCycle feature. A unique code appears on every box and allows us to track its location and journey through the recycling program.
Yes, if you select the prepaid return option with UPS Carbon Neutral, please follow the below instructions to schedule a pickup. It is always easier to request a pickup online:
https://wwwapps.ups.com/pickup/schedule?loc=en_CA
With the prepaid return, you will have a UPS label on your box with a tracking number starting with 1Z527Y80. Simply enter the tracking number on the UPS label (without spaces) in the first section. A message in red will indicate that no payment is required. Then, fill in the address and availability information in the following sections.
Section 1: Questions about the shipping label
Section 2: Pickup address
Section 3: Number of packages to be picked up (UPS Standard)
Section 4: Your availability for pickup date and time
Section 5: Your contact information
The account number is not a required field; you can fill in only the fields marked with an asterisk. The account number is part of the tracking number, so pickup will already be free of charge if you have entered the number correctly in the first section on the website.
Please note that someone must be on site to hand the box over to UPS. UPS will not pick up boxes left in a specific location; they must be handed over to them when they arrive on site.
The curbside pick-up is located at:
Go Zero Recycle, 2211 Tanguay, Magog, Quebec J1X 7K3, Canada
1 (873) 888-6139
Open Monday to Friday from 9 AM to 5 PM
Our plastic bags and wrappers are made of recyclable plastic. When the boxes are processed at the recycling plant, the bags and wrappers are also recycled.
When your recycling pallet is full, please make sure to seal it tightly and secure it correctly to the pallet. Fill the ''Recycling pallet return form'' and send a copy to info@gozerorecycle.com . We will then schedule a pick up respecting your criterias. Please make sure to include a copy of the form in the pallet pouch. You can access here a .docx version of the form.
